Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on the Site, we collect the information you submit, which may include your name, phone number, email address, project address, and any details you include in your message.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site. We use this data to understand how visitors use the Site and to improve its performance.

Analytics

We may use third-party analytics services, such as Google Analytics, to collect aggregated, anonymized data about Site traffic and usage patterns. These services may place their own cookies on your device. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and inquiries
• To schedule and coordinate service appointments
• To communicate with you about your project before, during, and after service
• To improve the content and functionality of the Site
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to:

• Remember your preferences and improve your browsing experience
• Analyze how visitors use the Site through analytics tools

You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the Site. For more information on managing cookies, visit your browser's help documentation.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share your information with trusted third-party vendors who assist us in operating the Site or conducting our business, such as form processing platforms and email services. These parties are obligated to keep your information confidential and may only use it to perform services on our behalf.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.
• Business transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiries, completing your project, and meeting any legal or business recordkeeping requirements. When your information is no longer needed, we delete or anonymize it in a reasonably secure manner.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt out of certain uses of your information

To exercise any of these rights, please contact us at estimates@coralgablesepoxyflooringandconcretepolishing.com. We will respond to your request within a reasonable time and in accordance with applicable law.

7. Third-Party Links

The Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, please contact us: